Non-responsibility for support, compensation and safety. The use of an app or the integration of an application (including a ServiceNow application) into a ServiceNow product constitutes a modification or adaptation of that ServiceNow product by you for a subscription contract or other agreement between you and ServiceNow with respect to the ServiceNow product, and such an adaptation or modification (or malfunction or loss of functionality) is not guaranteed under a subscription contract. You are not entitled to assistance, service credits, refunds, service level agreements or other service rights under a subscription contract or other type of agreement regarding your use of an application, unless we expressly grant it under terms of application. The compensation or security obligations imposed on us in a subscription contract do not apply to applications you implement or use in connection with a ServiceNow product. LEGAL COMPLIANCE. The software may be subject to U.S. export control rules. Without prior authorization from the U.S. government, you cannot use the software for purposes prohibited by U.S. law, including, but not exclusively, the development, construction, manufacture or manufacture of nuclear, chemical or biological missiles or weapons. Without limitation of the above, you ensure and guarantee that: (1) You are not and do not act on behalf of a person who is a citizen, national or resident of Cuba, Iran, North Korea, Sudan or Syria or another country to which the United States has banned export transactions, or which is controlled by the Government of Cuba , Iran, North Korea, Sudan or Syria; (2) They are not in a country subject to a U.S. government embargo or described by the U.S. government as a “country of terrorist support”; and (3) They are not and do not act on behalf of a person or agency on the U.S.
As is used here, “user technology” refers to software, methods, models, business processes, documentation or any other material you have created, invented or otherwise created (except by or by ServiceNow) with or for use with the non-production instance, with the exception of ServiceNow Core technology.